News and updates
COVID-19 coverage update for commercial members
Dear Member, the blog post below makes several references to COVID-19 benefits that will no longer be in effect as of May 11, 2023, due to the end of the federal public health emergency. While...
Streamlined EOBs coming soon for PacificSource members
Being a “members first” health insurer means communicating in ways that members find easy to understand. That’s why we’re pleased to announce a redesign of the Explanation of Benefits (EOB)...
Special enrollment period recap
Special enrollment periods (SEP) in Idaho, Montana, Oregon, and Washington began in February or March. SEPs may include consumers on and off the exchange. Because each state has its own rules and...
How the American Rescue Plan affects COBRA and dependent care plans
The American Rescue Plan (ARP) Act of 2021 includes COBRA subsidies and increases dependent care account maximums to help Americans.
COBRA premium assistance
Individuals may have 100% of COBRA...
Idaho update: the special enrollment period has been extended through April 30
Applications received April 1–30 will have an effective date of May 1, 2021.
This applies to:
New and existing enrollees
On...
New Client Service Representative in Idaho
PacificSource Health Plans is pleased to announce Lisa Brown has been promoted to the role of Client Service Representative. Lisa will partner with you to provide service and support...
New special enrollment periods for individuals and families announced
Special enrollment periods (SEP) in Montana, Oregon, and Washington began February 15.
The uninsured enrollment period for Idaho begins March 1.
SEPs may include consumers on and off...
What you need to know about the CAHPS surveys
Your commercial and Medicare clients may be asked to participate in the annual Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey. The survey is overseen by a company called SPH...
ACA reporting for 2020: deadlines and details
Employers, health insurers, and individuals will soon need to prepare for filing their 1094 and 1095 forms with the IRS. Here’s what you need to know to assist your clients with this requirement:...
2021 Commercial sales materials are now online
The 2021 commercial brochures, summaries, and summary of benefits and coverage documents (SBCs) are now on our website. These materials are specific to Idaho, Montana, Oregon, and Washington.
Please...