News and updates
When Members Ask You About Flu Shots, Please Tell Them This
“Get one.”
That’s it, plain and simple.
As part of our annual anti-...
InTouch Enhancements Make Managing Online Proposals and Quotes Easier
Beginning August 3, 2020, some exciting updates to the InTouch for Agents (ITA) web portal will make managing your small group proposals and quotes easier. Once the enhancements...
Expanded in-network providers for Navigator and Pathfinder members
We're pleased to announce that members now have significantly more in-network provider options and more access to care across the state of Washington.
New cards will be mailed...
New cards will be mailed...
SCL Health Montana Joins Navigator
Montana Agent Bulletin
SCL Health Montana is now part of the PacificSource Navigator network for large group members, effective May 1, 2020.
Individual, small, and large...
New COVID-19 Site Provides Updates and Resources
All of our COVID-19 information is now in one convenient place on our PacificSource Blog site, and is accessible to everyone. We will update this site as new information and resources become...
PacificSource is now waiving all medical costs related to COVID-19
In our continuing effort to expand COVID-19 coverage, PacificSource is now eliminating member cost shares for testing and treatment of COVID-19.
Expanded coverage now includes COVID-19...
July Small Group Renewals Provided Online Only
Agent Bulletin
Beginning with July small group renewals, you will receive your renewal materials via our online agent portal, InTouch for Agents . This applies to...
Pharmacy Product Guidelines FAQ Updated
See our updated Pharmacy Product Guidelines FAQ.
Introducing bold new offerings for 2020
Launching now are two new products: Navigator and Voyager. By elevating quality of care, access and choice, we’re also improving predictability and how members make more informed decisions about...
Effective dates for individual plans to match the exchange
Agent Bulletin
PacificSource is adjusting its timing on effective dates on individual and family plans to match the federal exchange register. In our ongoing effort to help...